what is the chatbot ticket creation workflow ?

If your issue is complex or needs manual support, the chatbot will guide you to the correct order and help you raise a ticket.

What to do

Follow the chatbot prompts to open your relevant order

Tap Raise Ticket

Submit the required details and screenshots

Why this helps

When you raise a ticket through the chatbot, support automatically receives your exact order details and device information, which speeds up troubleshooting and resolution.

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