how the prune chatbot helps with physical sim issues ?

The Prune chatbot can instantly help with most common travel SIM and eSIM issues, including:

1. Delivery updates and tracking
2. Activation steps and setup guidance
3. Network issues (No Service / No Data)
4. APN setup and configuration
5. Slow speed troubleshooting
6. SIM not detected / SIM errors
7. Refund eligibility and policy checks

In most cases, the chatbot can resolve 60–70% of issues without requiring human support, making it the fastest way to get help while traveling.

Related Faqs