SIM not working after landing — what to do?

If your SIM shows “No Service”, it usually means the phone hasn’t registered on a local network yet. Try the steps below in order.

Troubleshooting steps (try in order)

1. Insert the SIM correctly (try Slot 1 if possible)
2. Restart your phone
3. Turn ON Data Roaming
4. Turn Airplane Mode OFF → ON → OFF
5. Wait 2–5 minutes for network registration
6. Manually select a network operator (instead of Auto)
7. Verify and update APN settings (if required)

If it still shows “No Service”

Raise a support ticket from your order and attach screenshots of:

1. SIM status / signal screen
2. Network operator list
3. Mobile data + roaming settings

This helps support resolve the issue faster.

Related Faqs