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  • • We deliver your order from 8 am-8 pm. 
  • • If you have placed your order after 8 pm, then it will be delivered on the next day, early morning!

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Mobile Number Portability (MNP): Your Ticket to Better Connectivity

Tired of poor network coverage or unsatisfactory customer service? Mobile Number Portability (MNP) is your solution! Online SIM porting services or MNP allows you to switch to a new network operator without changing your existing mobile number. Say goodbye to the hassle of informing everyone about a new number and enjoy the freedom to choose the best service provider for your needs. Opt for MNP today and experience seamless connectivity like never before!

How to Port Your Mobile Number: A Step-by-Step Guide

Experience stress-free money exchange in India with Prune by following these simple steps:

Step 1: Visit Prune's Website
Go to and click on "Port a Number."
Step 2: Select Your Desired Operator
Choose the network operator: Jio, BSNL, Vi or Airtel you want to port your number to.
Step 3: Pick Your Plan
Browse through the available plans and select the one best suits your needs.
Step 4: Generate UPC
To obtain your Unique Porting Code (UPC), send an SMS with the text "PORT" followed by your 10-digit mobile number to 1900. For example, "PORT 98XXXXXXX". You will receive a UPC from your current operator, valid for four days.
Step 4: Schedule SIM Delivery
After selecting your plan, provide your address. Our executive will call to know your preferred delivery time. Our delivery executive will arrive at your doorstep with your new SIM.
Step 4: Share Your UPC
When the delivery executive arrives, provide them with the UPC code. They will complete the necessary formalities and activate your new SIM.

That's it! With Prune's seamless online platform, porting your mobile number is a breeze. Enjoy the convenience of doorstep SIM delivery and start experiencing better connectivity today!

Conditions for Unique Porting Request (UPC)

Before you port your mobile number, ensure you meet these requirements:

  • Clear all outstanding dues with your current operator.
  • Your number should be at least 90 days old with your current operator's network.
  • You should have active SMS services on your number so you can generate the UPC code from your existing operator.

Reasons for Rejection of Porting Request

Your SIM port request may be rejected due to the following reasons:

  • Individual Mobile Numbers: There might be an outstanding bill against that mobile number, or your number might not be 90 days old with your existing operator.
  • Corporate Mobile Numbers: You cannot port a corporate number without a valid authorisation letter from the corporate organisation.

Address these issues and resubmit your MNP request to switch operators while keeping your existing number.

How to Cancela Porting Request?

Changed your mind? Cancel your MNP port request by sending an SMS to 1900 within 24 hours of submission. Type "CANCEL (space) (mobile number)".

Why Choose Prune for SIM Porting?

Experience hassle-free online SIM porting with Prune:

Our platform offers a comprehensive comparison of all operators' plans in one place, making it easy for you to evaluate and select the perfect services and features tailored to your needs. This saves you time and effort, ensuring you make an informed decision when choosing your new telecom operator. So whether you are looking to port to Jio online or port to Airtel, BSNL and Vi online, we are your reliable partners!
Prune understands the value of your time and the need for convenience. With our SIM home delivery service, you can receive your new SIM within minutes, delivered right to your doorstep. No more waiting in long queues or visiting multiple stores to get your new SIM card.
We value customer loyalty and aim to make your SIM porting experience even more rewarding. When you port your SIM online with Prune, you can earn points on our app and website, which can be redeemed for exciting gifts and offers.

What Customers Are Saying About Prune

Customer Ratings

8+ Reviews

Clear Filter

May 25, 2023


August 03, 2023

Excellent service

August 03, 2023

Didn't know porting my sim card would be so easy. It arrived earlier than expected.

August 03, 2023

Didn't know that porting a sim would be this easy. It arrived earlier than expected.

August 03, 2023


September 29, 2023

Nepal Singh sisodia

November 15, 2023

Delivery address nahi fil ho raha hai

November 29, 2023



Q-When will my SIM get activated?
Once the KYC is done, activation time will vary depending on your connection type. If you opt for a Prepaid SIM, you can expect it to be activated within 20-30 minutes. However, BSNL prepaid connections may take a little longer. Post-paid connections may take up to 72 hours for activation. MNP can take 3 to 7 days for activation, as it involves transferring your existing number from the operator to another operator network.
Q-Which documents do I need?
Your Aadhaar card will be mandatory for your KYC process, which will serve as the primary identity proof required during the New Jio SIM activation process.
Q-When will I receive my Sim?
Within 90 minutes of placing an order on Prune’s Website/App, you shall receive your new Sim.
Q-How can I get my choice number?
For Airtel & Vi, you can visit: Here you’ll find all the available options & their corresponding prices. You can choose your number & make the payment. The sim shall reach you within 90 minutes. However, for Jio & BSNL choices will be displayed at the time of activation by the delivery partner.
Q-How do I port my current number to another operator?
Porting your number is simple with Prune. Step 1: Visit: Step 2: Select the Operator you want to switch to. Step 3: Select your First Recharge Plan (FRC) Step 4: Enter your details (Name, Number, Email, Address) Step 5: Confirm your order by making your payment via UPI, Netbanking, or Debit/Credit Card.
Q-Will I get OTT subscriptions with the new Sim?
Yes, you will get complimentary access to the applications if included in the FRC Plan you’ve chosen. For eg. Jio Sim comes with Jio Cinema, Jio Savan, Jio Tv, Jio Games, etc. as part of the offering. You can check what OTT plans come bundled with your FRC.
Q-Is the Sim card compatible with 4g/5g networks?
Currently, only Jio & Airtel are offering 5G connectivity. If your device supports a 5G network, then you’ll be streaming on 5G otherwise 4G network. However, Vi & BSNL sims come with 4G & 3G networks respectively.
Q-How do I track my order?
To track your order, kindly follow the steps: #1: Click on Menu #2: Select Profile #3: Go to Orders #4: Click on Track Orders

A map will open up, which will showcase where the delivery partner is on your way home.

Q-How do I cancel my order?A map will open up, which will showcase where the delivery partner is on your way home.
Ans. To cancel your order, kindly follow the steps: #1: Click on Menu #2: Select Profile #3: Go to Orders #4: Click on Cancel Order
Kind Note: For any queries or further assistance, contact us at:
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