Prune complies with all rules and regulations governing the protection of personal information that apply to information and communication service providers. The following is the Personal Information Policy for services:
This Application gathers the following categories of Personal Data, either directly or through third parties: Cookie, Phone and Data Usage, Phone number, Email address, Geographic position. Prune also captures USSD from the operator to calculate amount data used or value of last Mobile bill to help save money.
Personal Data may be freely submitted by the User or automatically collected when this Application is used.
Helping you Find Best Plan, Devices & Network: Name, Data usage balance and Phone call balance of the User’s mobile device, Content of messages(to extract phone usage balance information), Phone number, Email address, Location, Contact List, Logs, IP address, Device ID, and Country of Origin.
Improved functionality and service: Data use balance on the User's mobile device, Phone call balance on the User's mobile device, Access Log, Purchase records for products and services, Type and version of the internet browser and the operating system, Type and manufacturer of the mobile phone, Name and Version of system and application software; Other information collected at the time of installation: Installed applications on User’s device; Call logs(Date, callers and receivers information); SMS logs (Date, callers and receivers information); photo logs to find patterns of date and time of creation and contact list.
Personal Information is collected by Prune through the methods listed below:
Failure to provide certain Personal Data may make it impossible for this Application to provide its services.
The Data Controller processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data. The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In some situations, the Data may be available to certain categories of personnel in charge, involved with the site's operation, in addition to the Data Controller (administration, sales, marketing, legal, system administration) or external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The Data Controller can provide you with an updated list of these parties at any time.
To improve the Company's services, we also require log information so that we may determine how our services are used and provide better services with updates based on client preferences. Prune also uses your correspondence information, in order to determine your preference and your feedback to improve onto our services. Prune uses the information to complete your registration process and other services requested by you. Also the information is used to provide you with a detail account of your account and the statement of expenditure and also help us detect and protect users and ourselves against errors, fraud, or other criminal activity. The data that we collect using the cookies, assist us in understanding the user trends and to improve according to the customer preferences. Prune at times collects the information in the form of profiles, in order to customise the services according to the usage. It is important to note that the information gathered by Prune will become the company's property and can be used at its discretion without recompense to you.
The Data is processed at the Data Controller's offices and any other locations where the parties engaged in the processing are. Please contact the Data Controller for more information.
The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request that the Data Controller suspend or remove the data.
The Data concerning the User is collected to allow the Owner to provide its services, as well as for the following purposes: Analytics, Location-based interactions, Contacting the User, Social features, Hosting and backend infrastructure, Registration and authentication and Managing support and contact requests.
The Personal Data used for each purpose is outlined in the specific sections of this document.
Mobile Usage Data is collected for the following purposes and using the following services:
The services in this part allow the Owner to track and evaluate their mobile consumption, as well as analyse usage patterns and recommend appropriate Mobile Recharge/Bill plans, Devices, and Networks to help them save money.
Prune is a Mobile Usage analysis service provided by Prune Digital Consumer Services Pvt. Ltd. (“Prune”). Prune utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with User of the application as an analysis.
Personal Data collected: Cookie and usage data.
These services are used to hold data and files that enable this Application to run and be disseminated, as well as to provide a ready-made infrastructure to execute specific features or parts of it. Some of these services use geographically spread servers, making it impossible to pinpoint the precise location of the Personal Data.
Prune is a Mobile Analytics and Suggestion Engine supplied by Prune Digital Consumer Solutions Pvt. Ltd. (a company constituted under the Companies Act, 2013 with its registered office at A-64, Rajouri Garden, New Delhi India, 110027 (hence referred to as "Prune," "we," "our," or "us").
Users that provided their phone number might be contacted for commercial or promotional purposes related to this Application, as well as for fulfilling support requests.
Personal Data collected: Phone number.
The User's email address will be added to the contact list of persons who may receive email messages containing commercial or promotional information about this Application if they sign up for the mailing list or for the newsletter. As a result of signing up for this Application or making a purchase, your email address may be added to this list.
Email address and phone number were acquired as personal data.
By filling in the contact form with their Data, the User authorizes this Application to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.
Personal Data collected: Phone number.
This Application may collect, use, and share User location Data in order to provide location-based services.
By default, most browsers and devices give mechanisms to disable this capability. This Application may track the User's location data if express authorization has been given.
The User's geographic location is determined in a non-continuous manner, either at the User's request or when the User fails to indicate their present location in the appropriate form and instead allows the programme to detect their location when they make a call.
Personal Data collected: Geographic position.
This Application may send push notifications to the User.
This Application may monitor Users by keeping a unique device identifier for analytics or storing User preferences.
The Data Controller may use the User's Personal Data for legal purposes in Court or in the stages leading up to potential legal action originating from illegal use of this Application or connected services.
The User acknowledges that the Data Controller may be forced to provide personal information in response to public authorities' requests.
This Application and any third-party services may collect phone records of calls and data usage for analytics reasons.
The Data Controller can be contacted at any time for more information on the collection or processing of Personal Data. Please read the contact information at the start of this document for more information.
Users have the right to know whether their Personal Data has been stored at any time and to consult the Data Controller to learn about their contents and origins, to verify their accuracy, or to request that they be supplemented, cancelled, updated, or corrected, or that they be transformed into anonymous format, or to request that any data held in violation of the law be blocked, as well as to object to their treatment for any and all legitimate reasons. Requests should be directed to the Data Controller at the address listed above.
"Do Not Track" requests are not supported by this application.
Please check the privacy rules of any third-party services it utilises to see if they honour "Do Not Track" requests.
Any information about a natural person, a legal person, an organisation, or an association that is or can be identified, even indirectly, by reference to other information, including a Mobile Number number or numbers.
Information collected automatically from this Application (or third-party services used in this Application), which can include: Phone Usage, Data Usage, IP addresses or domain names of the computers used by the Users who use this Application, URI addresses (Uniform Resource Identifier), the time of the request, the method used to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the request, the time of the request, the method used to submit the request to the server, the (successful outcome, error, etc.), the User's country of origin, browser and operating system features, various time details per visit (e.g., the time spent on each page within the Application), details about the path taken within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.
The person using this Application, who must be the same as or authorised by the Data Subject to whom the Personal Data pertains.
The legal or natural person who is the subject of the Personal Data.
The natural person, legal person, public administration, or any other body, association, or organisation with the right to make decisions about the purposes, methods, and means of processing Personal Data, including the security measures relating to the operation and use of this Application, individually or jointly with another Data Controller. Unless otherwise stated, the Owner of this Application is the Data Controller.
The User's device stores a little amount of data.
In accordance with Information Technology Act, 2000 and rules made there under, in case of grievances you can contact:
Rishi Raj, Prune Digital Consumer Solutions Pvt. Ltd.,
(Updated on 10/06/2021)