Log in instantly and securely with OTP
Let's finish setting up your account.
Please update your details below
As e-sim technology continues to expand more and more e-sim compatible devices are being
released into the market.
As of December 2023, the updated list of e-sim compatible devices is as follows:
Note: (Before buying, verify that your device supports e-SIM and is carrier-unlocked to
ensure a smooth and flexible experience)
Step #1: Go to settings, search for ‘Add eSIM’.
Step #2: Scan the QR code that you’ll get on your email, this will install your eSIM. Make
sure you are connected to internet while installation.
Step #3: Once you arrive your country of travel, the eSIM will automatically find & connect
with the operator, hence completing the activation process. Now you can enjoy 4G internet
all across the country.
Note: Your eSIM plan validity period begins when your SIM gets activated, even if you have
installed your eSIM a week ago.
How to Install E-sim on iPhone
Once your iPhone is compatible with the E-sim, you can purchase an e-sim from Prune to stay
connected for your upcoming trip. To install the E-sim on your iPhone, follow the given steps:
Steps to Check E-SIM Activation on Your iPhone
Start by getting a QR code or an activation code from your carrier for your e-SIM. Some carriers
also provide an app or website for managing your account and e-SIM activation.
Access Your iPhone Settings:Open the Settings app on your iPhone and tap on the
"Cellular" or "Mobile Data" option. Here, you can manage your cellular plans and view
your current plan.
Initiate eSIM Activation:Now, tap "Add Cellular Plan" to start the eSIM activation
process. You can scan the QR code provided by your carrier or enter the activation code
manually. You need to follow the prompts on the screen to label your new eSIM plan.
Automatic Activation::Your iPhone should automatically detect and activate the new
eSIM plan. You'll see both plans in the settings, showing your iPhone is now a Dual SIM
Confirmation of Activation: To verify your eSIM is active, try calling or connecting to
mobile data using the new plan. If you encounter any challenges, simply restarting your
iPhone or contacting your carrier for assistance can resolve the issue.
Alternatives to Verify E-sim Activation
Contact Customer Service:
You can chat live or phone for immediate help or email for 24/7 support.
Troubleshooting e-SIM Activation: Common Reasons
QR Code Hurdles: Ensure you're scanning your carrier's correct, clear QR code. A
blurry or damaged QR code won't work.
Network Glitches: Sometimes, network issues can delay activation. It could be due to
congestion, outages, or maintenance.
Carrier's Unique Setup: Different carriers may have distinct activation processes or
restrictions. Always check with them for guidance
Software Updates: Keep your iPhone updated to the latest iOS version to ensure
Solving activation challenges:
An e-SIM, short for embedded SIM, is a built-in SIM card within a mobile device that can
connect to various network operators without needing a physical SIM card. However, the network
operator must support e-SIM services for it to function. Moreover, the e-SIM operates similarly to
a traditional SIM card and comes pre-installed in the device; you can activate it by installing the
"e-SIM profile" of a new operator.
With e-SIM technology , switching your mobile operator is incredibly convenient. You can
seamlessly change your network operator with a simple phone call without issues. eSIM offers
excellent compatibility on a global scale, making it a reliable choice for international usage.
Additionally, transitioning to eSIM ensures you won't experience data loss, making it a highly
practical option for future mobile needs.