How to Install E-sim on iPhone
Once your iPhone is compatible with the E-sim, you can purchase an e-sim from Prune to stay
connected for your upcoming trip. To install the E-sim on your iPhone, follow the given steps:
1.Direct Installation:
- Go to www.prune.co.in and select the e-SIM you wish to install.
- Tap on Details.
- Proceed to Install e-SIM.
- Tap on Add Cellular Plan.
- Assign a label to your e-SIM
- Choose your preferred default line for calling or sending messages.
- Ensure to keep Allow Cellular Data Switching turned OFF to avoid changes to your other
line
2.QR Code:
- Go to www.prune.co.in and select your desired eSIM.
- Tap on Details, then Install eSIM via QR Code.
- Display the QR code on another device.
- Go to phone Settings > Cellular > Add Cellular Plan.
- Scan the QR code to install the eSIM on your device
- Label your e-sim
- Choose your preferred line for iMessage and FaceTime.
- Keep your cellular data off to avoid extra charges.
3.Installing Manually:
- Go to www.prune.co.in and select the e-sim you want to purchase
- Tap Details manually to activate your E-sim
- Go to Settings > Cellular > Add Cellular Plan.
- Label your eSIM with your desired country name
- Choose your desired line for iMessage and FaceTime.
- Make sure to keep your cellular data off to avoid extra charges.
Steps to Check E-SIM Activation on Your iPhone
Start by getting a QR code or an activation code from your carrier for your e-SIM. Some carriers
also provide an app or website for managing your account and e-SIM activation.
Access Your iPhone Settings:Open the Settings app on your iPhone and tap on the
"Cellular" or "Mobile Data" option. Here, you can manage your cellular plans and view
your current plan.
Initiate eSIM Activation:Now, tap "Add Cellular Plan" to start the eSIM activation
process. You can scan the QR code provided by your carrier or enter the activation code
manually. You need to follow the prompts on the screen to label your new eSIM plan.
Automatic Activation::Your iPhone should automatically detect and activate the new
eSIM plan. You'll see both plans in the settings, showing your iPhone is now a Dual SIM
device.
Confirmation of Activation: To verify your eSIM is active, try calling or connecting to
mobile data using the new plan. If you encounter any challenges, simply restarting your
iPhone or contacting your carrier for assistance can resolve the issue.
Alternatives to Verify E-sim Activation
Contact Customer Service:
You can chat live or phone for immediate help or email for 24/7 support.
Troubleshooting e-SIM Activation: Common Reasons
QR Code Hurdles: Ensure you're scanning your carrier's correct, clear QR code. A
blurry or damaged QR code won't work.
Network Glitches: Sometimes, network issues can delay activation. It could be due to
congestion, outages, or maintenance.
Carrier's Unique Setup: Different carriers may have distinct activation processes or
restrictions. Always check with them for guidance
Software Updates: Keep your iPhone updated to the latest iOS version to ensure
smooth compatibility.
Solving activation challenges:
Restart Your iPhone: A simple restart can often fix minor software hiccups.
Update iPhone: Go to Settings > General > Software Update to install any available updates.
Scan the QR Code:Scan the QR code again in good lighting, ensuring it's clear and undamaged.
Contact your carrier provider for further support.
Android Users can check their E-sim activation by:
• Go to "Settings" on your Android device.
• Scroll down and tap "Network & Internet" or "Connections," depending on your Android device.
• Look for "SIM cards" or "Dual SIM & eSIM" and tap on them.
• If you see "Connected" or "Active" next to the eSIM, it's successfully activated.
• If you only see the option to "Add eSIM," your eSIM is not activated yet.
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