eSIM stuck on Activating — what to do??

If your eSIM activation takes longer than 2 minutes, it’s usually due to a weak internet connection, device software issues, or a temporary network delay. Try the quick fixes below.

Quick fixes

Switch to a stronger Wi-Fi connection

Restart your phone

Update your device software

Try installing manually using activation codes (instead of QR)

If it’s still stuck

Raise a support ticket — a fresh QR code may be issued if allowed.

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