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esim stuck on activating what to do ?
If your eSIM activation takes longer than 2 minutes, it’s usually due to a weak internet connection, device software issues, or a temporary network delay. Try the quick fixes below.
Quick fixes
Switch to a stronger Wi-Fi connection
Restart your phone
Update your device software
Try installing manually using activation codes (instead of QR)
If it’s still stuck
Raise a support ticket — a fresh QR code may be issued if allowed.
Related Faqs
What can I do if my device is network/carrier locked?
Lost your QR code? How to retrieve it
eSIM stuck on Activating — what to do?
I’m unable to activate my eSIM — how can I fix it?
My QR code isn’t scanning — what should I do?
Can I activate my eSIM before my travel date?
How to install your Prune eSIM
Is KYC required to purchase an international eSIM from Prune?