Question 1

What is an eSIM and how does it work?

Accepted Answer

An eSIM (embedded SIM) is a digital SIM that allows you to connect to mobile networks without using a physical SIM card.You can purchase a data plan, install it instantly, and connect within minutes—no store visits or SIM swapping required.

Question 2

How many eSIMs can I store on my device?

Accepted Answer

Most smartphones can store multiple eSIM profiles, but the exact number depends on the device model. In general, iPhones can store around 8 or more eSIMs, while many Android devices (like Samsung) can store up to 20 eSIM profiles.Important: You can store several eSIMs, but only one or two can be active at the same time, depending on your device.Typical eSIM limits by deviceiPhone: Store 8+ eSIMs, use 2 active eSIMs at onceSamsung Galaxy: Store up to 20 eSIMs, usually 1 active eSIM at a timeGoogle Pixel: Store 8+ eSIMs, use 2 active eSIMs at once

Question 3

Why choose a Prune international eSIM for travel?

Accepted Answer

Prune international eSIMs give you seamless, affordable connectivity abroad without the stress of international roaming or airport SIM shopping.Key advantages of Prune travel eSIMs1. Instant deliveryOnce payment is confirmed:Your QR code appears in Prune → My OrdersYou receive activation details via emailInstall instantly2. Connect the moment you landTurn ON eSIM + enable Data Roaming → your phone auto-connects even:at immigrationinside the airporton the way to your hotel3. Save big vs roaming packsRoaming can cost:₹499–₹799/dayThousands for a weekPrune offers prepaid bundles with clear:Data + Validity + No hidden charges4. Keep Indian SIM + WhatsApp activeYour Indian SIM stays in the phone for:OTPsSMScallsWhatsApp remains on your Indian number while using Prune data.5. Multi-country & regional coveragePrune offers:Single country plansEurope / Middle East / Asia packsGlobal packs6. More secure than public Wi-FiPrune uses licensed networks, safer than airport/hotel Wi-Fi for:UPIbankingemailwork apps

Question 4

Is my device compatible with eSIM?

Accepted Answer

To use Prune eSIM, your device must:Support eSIM technologyBe network-unlockedTo check unlock status:Settings → General → About → Carrier LockMust show: No SIM RestrictionsEven if your phone supports eSIM, it must be unlocked.Before you purchase or activate an eSIM, it’s important to make sure your device supports it. Here’s the updated list of eSIM-compatible devices across iOS, Android, and Windows, organized by brand for quick reference.iPhone The following iPhone models support eSIM:iPhone 17iPhone 17 ProiPhone 17 Pro MaxiPhone AiriPhone 16iPhone 16eiPhone 16 PlusiPhone 16 ProiPhone 16 Pro MaxiPhone 15iPhone 15 PlusiPhone 15 ProiPhone 15 Pro MaxiPhone 14iPhone 14 PlusiPhone 14 ProiPhone 14 Pro MaxiPhone 13iPhone 13 MiniiPhone 13 ProiPhone 13 Pro MaxiPhone 12iPhone 12 MiniiPhone 12 ProiPhone 12 Pro MaxiPhone 11iPhone 11 ProiPhone 11 Pro MaxiPhone XSiPhone XS MaxiPhone XRiPhone SEiPad The following iPads support eSIM:iPad (from 7th generation)iPad Air (from 3rd generation)iPad Pro 11-inch (from 1st generation)iPad Pro 12.9-inch (from 3rd generation)iPad Mini (from 5th generation)Android DevicesAndroid has wide eSIM support across premium, foldable, and select mid-range models. Here are the supported brands and devices:Samsung Samsung supports eSIM across its flagship Galaxy S series, Fold/Flip, Note series, and many A-series models.Galaxy A56*Galaxy A55 5G*Galaxy A54 5G*Galaxy A36*Galaxy A35 5G*Galaxy A23 5G*Galaxy XCover7 ProGalaxy Z FlipGalaxy Z Flip 5GGalaxy Z Flip 3 5GGalaxy Z Flip 4Galaxy Z Flip 5Galaxy Z Flip6Galaxy Z FoldGalaxy Z Fold 2 5GGalaxy Z Fold 3Galaxy Z Fold 4Galaxy Z Fold 5Galaxy Z Fold 6Galaxy Note 20Galaxy Note 20 5GGalaxy Note 20 UltraGalaxy Note 20 Ultra 5GGalaxy S20Galaxy S20 5GGalaxy S20+Galaxy S20+ 5GGalaxy S20 UltraGalaxy S20 Ultra 5GGalaxy S21 5GGalaxy S21+ 5GGalaxy S21 Ultra 5GGalaxy S22 5GGalaxy S22+ 5GGalaxy S22 Ultra 5GGalaxy S23Galaxy S23 5GGalaxy S23 FEGalaxy S23+Galaxy S23 UltraGalaxy S24Galaxy S24+Galaxy S24 UltraGalaxy S24 FEGalaxy S25Galaxy S25 EdgeGalaxy S25+Galaxy S25 SlimGalaxy S25 UltraGalaxy FoldGoogle Pixel Google Pixels are among the easiest Android devices for eSIM setup:Pixel 10Pixel 10 ProPixel 2Pixel 2 XLPixel 3Pixel 3 XLPixel 3aPixel 3a XLPixel 4Pixel 4 XLPixel 4aPixel 4a 5GPixel 5Pixel 5aPixel 5a 5GPixel 6Pixel 6 ProPixel 6aPixel 7Pixel 7 ProPixel 7aPixel 8Pixel 8 ProPixel 8aPixel 9Pixel 9 ProPixel 9 Pro FoldPixel 9 Pro XLPixel 9aPixel FoldOnePlus OnePlus 13OnePlus 13ROnePlus 12OnePlus 11OnePlus OpenOppo Find N2 FlipFind N5Find X5Find X5 ProFind X8 ProFind X8Find X3 ProFind X3Reno14Reno14 ProWatch X2 MiniVivo X200 ProX200X200 FEX200sX100 ProX90 Pro*V29 (Europe and Latin America)*V29 Lite 5G (Europe)*V40V40 Lite (Europe)*V50Watch 5Xiaomi Xiaomi 15Xiaomi 15 UltraXiaomi 14Xiaomi 14 ProXiaomi 14TXiaomi 14T ProXiaomi 13Xiaomi 13 ProXiaomi 13TXiaomi 13T ProXiaomi 13 LiteXiaomi 12T ProXiaomi Poco X7Redmi Note 14 ProRedmi Note 14 Pro 5GRedmi Note 14 Pro+Redmi Note 14 Pro+ 5GRedmi Note 13 ProRedmi Note 13 Pro+Redmi Note 11 Pro 5G*Motorola Moto G34Moto G35Moto G53Moto G54Moto G54 PowerMoto G55Moto G75Moto G85Moto G86Moto G (2025)Moto G (2024)Moto G Power (2024)Moto G Stylus 5GEdge FusionEdge 60Egde 60 ProEdge 60 FusionEdge 60 StylusEdge 50Edge 50 FusionEdge 50 ProEdge 50 NeoEdge 50 UltraEdge 40 NeoEdge 40 ProEdge+Edge+ (2023)Edge (2024)Edge (2023)Edge (2022)Razr (2025)Razr+ (2025)Razr Ultra (2025)Razr 40Razr 40 UltraRazr 50Razr 50 UltraRazr 60Razr 2024Razr+ 2024Razr 2022Razr 2019Razr 5GThinkPhone 25Hammer Explorer PROBlade 3Blade 5GmyPhone NOW eSIMmyPhone Hammer ConstructionHonor HONOR 90HONOR 200HONOR 200 ProHONOR 400 LiteHONOR 400HONOR 400 ProMagic7 ProMagic7 LiteMagic6 ProMagic6 Pro RSRMagic Vs3Magic V2Magic V3Magic5 ProMagic4 ProHuawei P40P40 Pro*Mate 40 ProRakuten Rakuten BigRakuten Big SRakuten MiniRakuten HandRakuten Hand 5GSharp AQUOS sense9AQUOS sense8AQUOS sense7AQUOS sense7 plusAQUOS R10AQUOS R9 ProAQUOS R9AQUOS R8 proAQUOS R8AQUOS R8s proAQUOS wishAQUOS zero6Sony Xperia 1 IVXperia 1 VXperia 1 VIXperia 1 VIIXperia 5 IVXperia 5 VXperia 10 III LiteXperia 10 IV*Xperia 10 VXperia 10 VITCL 6060 XE NxtPaper50 5G50 NxtPaper50 Pro NxtPaper40 XLT-Mobile Revvl 7Revvl 7 ProWindows DevicesSome Windows laptops and tablets support eSIM for LTE/5G connectivity. Here are compatible models:NokiaG60XR21X30AcerAcer Swift 3Acer Swift 7Acer TravelMate P2Acer TravelMate Spin P4Acer TravelMate P6AsusASUS Mini Transformer T103HAFASUS NovaGo TP370QLASUS Vivobook Flip 14 TP401NADellDell Latitude 7440Dell Latitude 7210 2-in-1Dell Latitude 9410Dell Latitude 7310Dell Latitude 7410Dell Latitude 9510Dell Latitude 5410Dell Latitude 5411Dell Latitude 5511HPHP Elitebook G5HP Probook G5HP Zbook G5HP Spectre Folio 13LenovoThinkPad X1 Titanium Yoga 2 in 1ThinkPad X1 Carbon Gen 9ThinkPad X1 FoldThinkPad X1 NanoThinkPad X12 DetachableLenovo Flex 5GLenovo Yoga C630Lenovo Miix 630Lenovo Yoga 520Lenovo Yoga 720 (2-in-1 models)Microsoft SurfaceSurface Pro 9Surface Go 3Surface Pro XSurface Duo 2Surface Duo

Question 5

Will my original mobile number and WhatsApp work with an eSIM?

Accepted Answer

Yes — this is one of the biggest advantages of using an eSIM.Most phones support Dual SIM Dual Standby (DSDS):Physical SIM stays active for calls & OTPsPrune eSIM works as your data lineWhat happens to WhatsApp?WhatsApp is linked to your phone number, not SIM type.So even with Prune eSIM data:WhatsApp stays on your current numberNo re-registration requiredWhatsApp calls & chats work normallyImportant tip to avoid extra chargesOn your Indian SIM:Keep Data Roaming OFFCalls/SMS can stay ON for OTPsUse Prune eSIM for data

Question 6

How is an eSIM different from a physical SIM?

Accepted Answer

Both eSIMs and physical SIMs give you mobile connectivity. The difference is how they are delivered, installed, and managed.Which is better for international travel?eSIM via Prune Works on modern phonesInstall before travelKeep Indian SIM activeAdd international data instantlyPhysical SIMBest if device doesn’t support eSIMUseful if you need a local numberWorks on pocket Wi-Fi routers

අපට ඔබට උදව් කළ හැක්කේ කෙසේද?

eSIM Basics & Compatibility

වෙනත් කාණ්ඩ

eSIM Basics & Compatibility

Purchase, Installation & Activation

Plans, Coverage & Data Usage

Using eSIM While Travelling

Managing Your eSIM

Troubleshooting, Support & Refunds