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The Prune chatbot can assist with the most common eSIM queries, including:

eSIM activation and installation support
Network issues (no service, no data, slow data)
Order tracking and plan details
Step-by-step guided troubleshooting

The chatbot is available inside the Prune app and on the Prune website, so you can access help anytime.

How to use the Prune Chatbot?

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