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Getting fast support while abroad?
You can reach Prune support anytime, even while abroad.
Best ways to contact support
Use the Prune Chatbot (24/7) for quick help
Raise a ticket directly from your eSIM order:
Prune App → My Orders → Select eSIM → Raise Ticket
Helpful notes
You can contact support using any Wi-Fi connection
International/travel-related tickets are usually prioritized for faster resolution