getting fast support while abroad ?

You can reach Prune support anytime, even while abroad.

Best ways to contact support

Use the Prune Chatbot (24/7) for quick help

Raise a ticket directly from your eSIM order:

Prune App → My Orders → Select eSIM → Raise Ticket

Helpful notes

You can contact support using any Wi-Fi connection

International/travel-related tickets are usually prioritized for faster resolution

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