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why was my port request rejected ?

MNP requests can fail if the UPC is invalid, account details don’t match, or the number isn’t eligible under telecom rules. Below are the most common reasons.


Common reasons for MNP failure


  1. UPC expired (UPC is valid only for 4 days)
  2. Postpaid bill pending or outstanding dues
  3. Wrong KYC details (name/DOB mismatch with current operator records)
  4. Number active for less than 90 days (minimum usage requirement)
  5. Incorrect UPC entry while placing the port request
  6. MNP freeze period (recent port or port restriction window)
  7. Corporate / enterprise number not eligible (requires special approval)


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