Question 1

Does the SIM support 5G? Which operator is best for 5G?

Accepted Answer

5G support depends on two things: your operator and your phone model. Even if your plan is 5G-enabled, your device must support India’s 5G bands and your location must have 5G coverage.Operator-wise 5G availabilityJio: Highest 5G coverage (True 5G SA)Airtel: Strong 5G in metros (5G NSA)Vi (Vodafone Idea): Limited 5G rolloutBSNL: No 5G available yetDevice requirementYour phone must support Indian 5G bands such as:n28n78n258 (mmWave, where supported)Tip: Even with a 5G SIM, your phone may switch to 4G if coverage is weak or if your device doesn’t support the local 5G band.

Question 2

How do I check data balance and validity?

Accepted Answer

You can check your remaining data and plan validity using any of these reliable methods:1) Operator USSD codesDial the relevant code to view balance, offers, and plan details:Airtel: *121# → My OffersJio: *333#Vi (Vodafone Idea): *199#BSNL: *123#2) Operator apps (most detailed)Operator apps provide real-time information such as:Remaining data and usageValidity countdownPlan benefits (calls/SMS/data)Add-on packs and recharge history3) Phone settings (device-level tracking)Your device also tracks usage automatically and can show:Total data consumedPer-app data usageRoaming data usage (if applicable)This is useful for monitoring heavy apps and controlling background data.

Question 3

How do I recharge my operator SIM on Prune?

Accepted Answer

You can recharge your India SIM directly using the Prune App.Go to: Prune App → Recharge / SIM Services → Select Operator → Enter Mobile Number → Choose Plan → PayYour recharge is processed instantly in most cases, and you’ll receive confirmation inside the app.

Question 4

What types of plans can I choose when ordering a SIM through Prune?

Accepted Answer

Prune offers the complete, operator-approved catalog of SIM plans and recharges, updated regularly. You can browse and choose plans across multiple categories based on your data needs, validity, and travel requirements.Plan types available on Prune1) Unlimited calling + daily data packsIdeal for regular smartphone users. Popular options include:1GB/day1.5GB/day2GB/day3GB/dayMost plans include:Unlimited national calls100 SMS/dayAccess to 4G/5G networks (as per your operator and device support)2) Long validity plansBest for users who prefer fewer recharges and long-term value, such as:84-day plans168-day plans365-day annual packs3) Data booster packsIf you exhaust your daily data quota, you can add booster packs anytime to continue high-speed usage.4) International roaming packsAvailable for operators like Airtel, Jio, Vi, and BSNL. Useful for:Business travelersStudents going abroadTourists and frequent flyersImportant noteAll plans on Prune are directly sourced from the operators. Prune does not modify pricing or plan benefits — you get the same official plans with the added convenience of delivery, eKYC, and support.

How can we help?

Plans, Recharge & Usage

Other categories

About India SIM

Delivery, KYC & Activation

Plans, Recharge & Usage

Network & Device Troubleshooting

Porting & Number Management

Help, Support & Refunds