Download our app
view 280.0 views

Some of the most commonly asked questions about e-sim 


In the dynamic landscape of mobile connectivity, e-sim has emerged as a revolutionary technology, replacing traditional SIM cards with embedded e-sim. This compact innovation, integrated into various devices, from smartphones to IoT gadgets, eliminates the hassle of physical SIM card swapping. With the ability to switch carriers effortlessly, manage multiple profiles, and simplify international roaming, e-sim transforms the user experience. 


In today's blog, we will discuss some of the frequently asked questions about e-sim. So read the article till the end.


Q.1 What is an e-sim?


e-sim, short for embedded SIM, which is integrated into electronic devices, assuming the role of a conventional SIM card. This innovative technology eliminates the need for physical SIM cards, enabling a more streamlined and flexible approach to mobile connectivity. With e-sim, users can switch between mobile carriers and manage multiple profiles without swapping cards. Its integration into various devices, from smartphones to IoT devices, simplifies the user experience and facilitates remote provisioning of mobile subscriptions. e-sim's compact design and versatility mark a significant leap in the evolution of mobile communication, offering enhanced convenience and adaptability.


Q2. How does e-sim differ from traditional SIM cards?


e-sims are like tiny, built-in SIM cards in devices attached during manufacturing. Unlike regular SIM cards, they don't need a slot, saving space and making devices tougher and sleeker. There's less chance of damage with no physical slot, and devices can be more water-resistant. This change also means gadgets can have a cleaner design without bulky card slots. Setting up is easier, too, as users can activate their mobile plans without dealing with physical cards.




Q3. Can I use e-sim on any device?


Most new phones, tablets, smartwatches, and smart gadgets use e-sim tech. It's not just for fancy phones—it's for everyday gadgets, making them connect easily. Your tablet can have it for on-the-go net, and even your smartwatch can use it for calls. Even things like smart home devices and sensors use e-sims. It's a simple, smart way for all our devices to talk to each other and keep up with our busy lives.


Q4. How do I activate e-sim on my device?


To activate an e-sim, users usually scan a QR code or input an activation code provided by their chosen carrier. The process is straightforward, eliminating the need for physically inserting a SIM card into the device. Scanning the QR code with the device's camera initiates activation, seamlessly configuring the e-sim to connect to the carrier's network. Alternatively, users can manually enter an activation code, a series of alphanumeric characters provided by the carrier. This user-friendly activation method simplifies the onboarding process, allowing users to set up their devices quickly and efficiently, promoting a hassle-free and convenient experience in establishing mobile connectivity.



Q5. Do all mobile carriers support e-sim?


Only some phone companies worldwide use e-sim. While it's becoming more popular, some carriers still stick to traditional SIM cards. Before counting on e-sim, check with your carrier to ensure they support it. Big carriers are on board in many developed places, but it may take longer in some areas. As e-sim keeps growing, more carriers will likely get on the train, making it easier for everyone to enjoy the benefits of this tech.


Q6. Can I switch between carriers with e-sim?


With e-sim, changing phone carriers is a breeze—no more swapping SIM cards. It's like having a wardrobe of carriers at your fingertips. Just a few taps, and you're on a new network. This simplicity allows you to choose the best deals or stay connected while you wander, making mobile life much easier.




Q.7 What devices support e-sim technology?


The versatile compatibility of e-sim extends across a wide array of popular devices, ensuring a seamless and interconnected digital experience. Some of the devices are:


  • Android Smartphones
  • iPads
  • Apple Watch (Series 3 and later)
  • Samsung Galaxy Watch
  • Google Pixel Phones
  • Microsoft Surface Pro
  • Samsung Galaxy Tablets
  • Lenovo Yoga Laptops
  • Google Pixelbook



Q.8 How do I transfer my existing number to an e-sim?


The process of transferring a phone number to e-sim typically begins by contacting the current carrier. Users must contact their existing mobile service provider and express their intention to move the number to an e-sim-compatible device. The carrier will guide users through the necessary steps, including identity verification and providing specific details about the device. Once initiated, the carrier will facilitate the transfer to the e-sim, ensuring a smooth transition while maintaining the continuity of the phone number. It's a customer-centric process designed to adapt to the evolving landscape of mobile connectivity, offering users the flexibility to leverage e-sim's benefits seamlessly.


Q.9 Is e-sim more secure than traditional SIM cards?


e-sim is secure. If your device goes missing, it can be turned off remotely to prevent unauthorized use. It also uses smart authentication tricks, making it tough for anyone to mess with. So, not only is it easy to use, but it's also a safe choice for keeping your device secure in our digital world.


Q.10: How do I download and install an e-sim profile?


Once your iPhone is compatible with the E-sim, you can purchase an e-sim from Prune to stay connected for your upcoming trip. To install the E-sim on your iPhone, follow the given steps:


1. Direct Installation:  

  • Go to and select the e-SIM you wish to install.
  • Tap on Details.
  • Proceed to Install e-SIM.
  • Tap on Add Cellular Plan.
  • Assign a label to your e-SIM (
  • Choose your preferred default line for calling or sending messages.
  • Ensure to keep Allow Cellular Data Switching turned OFF to avoid changes to your other line.


2. QR Code


  • Go to and select your desired e-sim.
  • Tap on Details, then Install e-sim via QR Code.
  • Display the QR code on another device.
  • Go to phone Settings > Cellular > Add Cellular Plan.
  • Scan the QR code to install the e-sim on your device
  • Label your e-sim
  • Choose your preferred line for iMessage and FaceTime.
  • Keep your cellular data off to avoid extra charges. 


3. Installing Manually


  • Go to and select the e-sim you want to purchase. 
  • Tap Details manually to activate your E-sim
  • Go to Settings > Cellular > Add Cellular Plan.
  • Label your e-sim with your desired country name
  • Choose your desired line for iMessage and FaceTime.
  • Make sure to keep your cellular data off to avoid extra charges.


Q.11: Can I use e-sim for international roaming?


e-sim makes global travel easy. Instead of dealing with expensive roaming, you can switch to a local carrier's profile with a quick tap. No need for physical SIM card changes or confusing settings—it's a smooth way to stay connected and save money while travelling. e-sim turns international roaming into a hassle-free and cost-effective experience.


Q.12: What happens if I lose my device with an e-sim?


If your device with e-sim gets lost, you or your carrier can remotely turn off the e-sim profile. It's like a safety switch to stop anyone from using it without your permission. So, even if your device goes missing, you have control to keep your e-sim secure and your information safe.


Q.13: Are there any disadvantages to using e-sim?


While e-sim has numerous advantages, potential disadvantages can be from the end of carrier provider such as: e-sim not working abroad. However, if you are buying e-sim from Prune, you will never be facing any connectivity issues no matter where you are. Prune provides e-sim for more than 190 countries.


Q.14: How does e-sim impact device design?


 e-sim makes devices look sleeker and work better. Without a big SIM card slot, devices can be slimmer and more stylish. Plus, it frees up space inside, allowing for better batteries or other cool features. So, e-sim improves how devices connect and makes them look and perform even better.


Q.15: Can I use e-sim with IoT (Internet of Things) devices?


e-sim technology is extensively employed in a variety of IoT (Internet of Things) devices, simplifying connectivity and management. Some devices leveraging e-sim include:


  • Smart Home Devices
  • Connected Cars
  • Industrial Sensors and Machines
  • GPS Trackers
  • Smart Health Devices
  • Smart Grid Systems
  • Asset Tracking Devices
  • Environmental Monitoring Sensors
  • Smart Agriculture Sensors
  • Wearable Health Trackers


Q.16: e-sims are more costly than physical sim cards?


The cost of e-sims and physical SIM cards is usually similar for users. The slight differences depend on carrier policies and specific plans. While manufacturing e-sim-ready devices may have some initial costs, users might save money in the long run by easily switching carriers without needing new physical cards. Overall, the choice between e-sim and physical SIM is often based on personal preference and convenience, with minimal cost differences for most users.


16. Can e-sim be removed?


No, e-sims are not removable like physical SIM cards. The e-sim is integrated into the device during manufacturing and is designed to be a permanent part. Unlike traditional SIM cards that users can physically insert or remove, e-sims are soldered onto the device's circuitry. While you cannot remove an e-sim, you can still manage and switch between multiple mobile plans digitally, offering flexibility without needing a physical card swap. It's a convenient feature for users who want to easily switch carriers or use different mobile plans on the same device.


Benefits of Buying e-sim from Prune


  • Seamless Activation: Prune offers a streamlined activation process that saves time and eliminates the need to visit a store or wait for a SIM card to arrive.


  • Cost-Effective: Prune e-sim plans are affordable, ensuring seamless connectivity without roaming charges. Moreover, it eliminates the need to purchase international roaming packs.


  • Global Connectivity: Prune delivers e-SIM plans with expansive global coverage, guaranteeing uninterrupted connectivity no matter where your travels lead you.



Want to make the most out of your e-sim? Click here; we have some tips for you.


Stay connected with Prune for the latest technology blogs. 


What devices support e-SIM?​

As e-sim technology continues to expand more and more e-sim compatible devices are being released into the market.

As of December 2023, the updated list of e-sim compatible devices is as follows:

Note: (Before buying, verify that your device supports e-SIM and is carrier-unlocked to ensure a smooth and flexible experience)