why is my sim not showing a network ?

If your India SIM is not working after delivery, it’s usually due to activation pending, tele-verification not completed, device restrictions, or network registration issues. Try the steps below to fix it quickly.

Common reasons

1. SIM is not fully activated yet
2. Tele-verification is still pending (for Airtel/Vi/BSNL)
3. Phone is locked to another carrier
4. SIM inserted in the wrong slot
5. A 4G SIM is being used in a 2G-only device
6. Temporary local network outage

Fix steps (try in order)

1. Restart your phone
2. Insert the SIM in Slot 1
3. Toggle Airplane Mode ON → OFF
4. Enable VoLTE in network settings
5. Manually select your operator network (instead of Auto)
6. Check activation status inside the Prune app

If it still doesn’t work after activation time has passed, raise a support ticket from your order with screenshots of your network and SIM status for faster help.

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