What can Prune’s chatbot assist with??

The Prune chatbot can assist with most common India SIM queries, including:

1. Order status and tracking
2. Delivery ETA updates
3. KYC-related questions
4. Activation steps and guidance
5. Network troubleshooting (No Service / No Data)
6. Porting (MNP) issues and UPC help

If the chatbot can’t resolve the issue, it automatically escalates your case to human support with your order details for faster assistance.

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