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what can prunes chatbot assist with ?
The Prune chatbot can assist with most common India SIM queries, including:
- Order status and tracking
- Delivery ETA updates
- KYC-related questions
- Activation steps and guidance
- Network troubleshooting (No Service / No Data)
- Porting (MNP) issues and UPC help
If the chatbot can’t resolve the issue, it automatically escalates your case to human support with your order details for faster assistance.