do i need a prune account to pay bills why is it required ?

Yes. You need a Prune account (mobile number/login) to use Bill Payments.

Having an account helps Prune keep bill payments secure, personalized, and trackable — and also enables support to assist you if anything goes wrong.

Why your Prune account is important

1) Secure bill fetching

Your identity and session are authenticated before Prune fetches or displays your bill details. This adds a strong security layer and prevents unauthorized access.

2) Saved billers for faster payments

Once you pay a bill, Prune can save:

Biller name

Consumer/account number

Preferred category

Nickname (optional)

So next month, you can pay in just a few taps.

3) Payment history and receipts

Your account stores a complete record of your payments, including:

Transaction IDs

BBPS reference numbers

Date and amount paid

Downloadable receipts

4) Alerts and reminders

Your account enables reminders and notifications such as:

Bill generated alerts

Due date reminders

Pending or delayed payment updates

5) Support and dispute resolution

For issues like failed payments, refunds, or double debit, support needs your account history to investigate and resolve the case quickly.

A Prune account makes bill payments simpler, faster, and safer.

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