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How to Port your Mobile Number - Prune

 

Mobile operators are introducing new plans that provide more services at a lesser cost in an effort to outperform their competitors. This may persuade you to switch from your present network provider to one that offers more advantageous choices. Additionally, you have the option of changing service providers if you experience poor customer service or a lack of network coverage.

 

If slow mobile data or a bad mobile network are interfering with your regular activities, you should definitely consider Mobile Number Portability (MNP). You can completely digitally port your mobile number with Prune's support.

 

If you assume that changing service providers necessitate changing your phone number, you are misinformed. By Mobile Number Portability (MNP), you can switch operators while keeping your current phone number.

 

Do you have any inquiries about porting your mobile number? Don't worry! By using the Prune app or website, you can avoid visiting physical retailers and going through the laborious steps required to switch mobile networks. Everything can be completed in the comfort of your home or place of employment. We offer services to port your mobile number to another network, such as Reliance Jio, Airtel, BSNL and Vodafone-Idea. With Prune, you have the choice to select between top Indian telecom companies like Airtel, Reliance Jio, BSNL, and Vodafone Idea.

 

 

Mobile Number Portability (MNP)

 

 

Mobile Number Portability (MNP) is a service that enables telecom service users to switch operators without having to change their mobile numbers. If a user is unsatisfied with the services provided by his current operator, he can port his mobile number to any other service provider of his choosing.

 

 

How to port your mobile number


 

To port your mobile number to any operator, follow the procedures below:

 

Step 1. Generate porting code:

 

The first stage in the porting process is to generate a porting code, which is only valid for 4 days after it is generated.

 

Follow these steps below to generate porting code

 

PORT(Space) (Mobile Number) to 1900

 

Example:

 

PORT 8888888888 to 1900

 

Step 2: Get the UPC code

 

After texting 1900, you will receive an SMS from 1901 with your Unique Porting Code (UPC code).

 

3. Submit the porting request:

 

Right now, you need to provide the operator your porting request. Prune makes it simple to complete porting tasks online. Do you wish to PORT your number? Visit https://prune.co.in/port-number/

 

Step 4: Activation Process

 

The moment your current connection stops working, you can switch to and utilize your new SIM. It will take 2-3 working days to PORT your mobile number under Mobile Number Portability (MNP).

 

 

Mobile Number Portability process

 

Generate a UPC at the time of sale for the beneficiary operator. To port a mobile number, SMS "PORT" to 1900, followed by a space, and the ten-digit number. The UPC will be delivered via SMS to the subscriber's mobile handset.

 

For the operator of your choice, fill out the Customer Acquisition Form (CAF) and the Porting Form, making sure to use the right UPC. Once the necessary payment and KYC documentation have been submitted, you can pick up a new SIM card from the operator at the customer service desk or online at a website like Prune. Your porting request will receive a message of confirmation from the MNP service provider.

 

Within a Licensed Service Area (LSA), such as Gujarat LSA, porting takes three working days. The porting process from one LSA to another takes five working days (for example, from Delhi to Mumbai). Additionally, for corporate numbers, the porting procedure takes five working days. [There are 22 geographic locations designated as LSA in the country] Porting may take up to 15 working days in the licenced service zones of Jammu & Kashmir, Assam, and the North East.

 

An SMS will notify you of the day and time of the porting, which happens at night and prevents you from using your phone for up to four hours.

 

 

Condition for Unique Porting Request (UPC)

 

The following eligibility requirements must be met in order for the Unique Porting Code (UPC) to be generated:

 

 

(a) If a post-paid mobile connection is involved, the subscriber has paid any "Outstanding Dues" to the current telecom service provider for the bill(s) that were issued in accordance with the usual billing cycle.

 

(b) At least 90 days must have passed since activation in the current operator's network.

 

(c) The Subscriber has no outstanding contractual obligation(s) that must be satisfied according to the exit provision of the Subscriber Agreement.

 

(d) The legality of transferring a mobile number has not been determined by a court.

 

(e) No legal action is pending when the porting of the mobile number is requested.

 

If any one of the requirements (a) to (e) are not met, the request for a UPC will be rejected, and the subscriber will be informed of the rejection through SMS.

 

 

How may a consumer cancel his request for porting?

 

A subscriber may cancel a porting request by sending an SMS to1900 within 24 hours after submitting it. To cancel a porting request, send an SMS with the word "CANCEL" in the subject line, a space, and the ten-digit mobile number.

 

 

Reasons for Rejection of Porting Request

 

For individual mobile numbers, the request won't be cancelled if the user sends a porting request to the recipient operator within the UPC's validity term.

 

For corporate mobile numbers, the current operator may refuse the porting request if it is not provided by a valid authorization letter from the corporate organization.

 

 

Why go with Prune?

 

Everything is delivered to homes in the modern world. Similar to this, Prune offers users to purchase or port SIM cards online.

 

The advantage of buying a SIM card online or PORT with Prune is that you may check all of the operator's plans and purchase it from the comfort of your home without going to a store.

 

 

Additional advantages of online porting with Prune include:

 

·     Get the best deals.

 

·     Free home delivery.

 

·     Choose your time slot according to you.

 

·     No waiting lines in visit store

 

·     No extra charges

 

 

Want to PORT your mobile number online?

Visit: https://prune.co.in/port-number

 

 

 

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What devices support e-SIM?​

As e-sim technology continues to expand more and more e-sim compatible devices are being released into the market.

As of December 2023, the updated list of e-sim compatible devices is as follows:

Note: (Before buying, verify that your device supports e-SIM and is carrier-unlocked to ensure a smooth and flexible experience)