Some iPhones and iPads purchased in Turkey may not have eSIM enabled by default.

If you bought your device after June 23, 2020, your eSIM should be activated automatically. If not, contact your mobile carrier.

If you bought your device before June 23, 2020, you can activate your eSIM by following these steps.

• Choose Transfer or Reset under Settings > General.
• Select Erase All Content and Settings. Make sure it has the latest version of iPadOS or iOS installed.
• Restore your iPhone or iPad from your backup after the erase is finished.
• You can now set up an eSIM on your iPhone or iPad once you've finished.