Frequently Asked Questions
Yes, Prune supports recharge for all major DTH providers including Tata Play, Airtel Digital TV, Dish TV, Sun Direct, Videocon d2h, and more.
Log in to your Prune account, go to the DTH Recharge section, enter your subscriber ID or phone number, select your provider, choose a plan, and complete the payment.
No, Prune doesn’t charge convenience fees for DTH recharge. A nominal fee may apply for credit card payments.
Yes, DTH recharges are usually processed instantly. In some cases, it might take a few minutes due to service delays.
You will receive a confirmation on the app along with an SMS or email from your DTH provider.
Yes, by entering your subscriber ID or phone number, Prune can fetch and display your current balance if your provider supports it.
Failed recharge amounts are refunded to the original payment method within 5–7 working days. Contact Prune support for assistance.
Yes, you can manage and recharge multiple DTH accounts easily within your Prune account.
Yes, Prune regularly offers cashback, discounts, and promotional deals. Check the 'Offers' section for active campaigns.
Yes, Prune uses secure encryption and trusted payment gateways to keep your transaction data safe.
Yes, by entering your subscriber ID or phone number, Prune can fetch and display your current balance if your provider supports it.
Failed recharge amounts are refunded to the original payment method within 5–7 working days. Contact Prune support for assistance.
Yes, you can manage and recharge multiple DTH accounts easily within your Prune account.
Yes, Prune regularly offers cashback, discounts, and promotional deals. Check the 'Offers' section for active campaigns.
Yes, Prune uses secure encryption and trusted payment gateways to keep your transaction data safe.